Terms and Conditions
Use of This Website
This website is owned and operated by Arpeggio Group Ltd, registered in Scotland (SC568617). If you have any queries about this website, please contact the Marketing & Communications Director at firstname.lastname@example.org
This website contains material which is owned by or licensed to Arpeggio Group Ltd. This material includes, but is not limited to, the text, pictures, design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to laws governing copyright, designs, trade marks and database rights. You may download, view, copy and print information and documentation held on this website provided that:
Information provided on pages held on this website and in any documents downloaded from this website is provided for general information only. It is subject to change without notice. Arpeggio Group Ltd. is not responsible for any inaccuracies and makes no representation and gives no warranty as to its accuracy. Since the information was not prepared for you personally, it is not intended to form recommendations or advice on which reliance should be placed. It is your sole responsibility to satisfy yourself that the information is suitable for your purposes. Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.
Your use of this site and any materials downloaded, viewed, copied or printed does not grant to you any licence or right to use any names, logos, domain names or trade marks of Arpeggio Group Ltd, or its group companies, trading partners or associates.
Errors and Downtime
Errors may appear from time to time on the website and some information on the website may be out of date. If you want to make enquires about any information that you have found on our website, you can email us at email@example.com, and we will try to assist you (although we are not liable if unable to certify information provided). Any material on the website may be out of date at any given time, and we are under no obligation to update such material. From time to time the website may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which we may undertake from time to time; or (iii) causes beyond our control or which we cannot reasonably foresee.
Links to Other Websites
Authorisation by Arpeggio Group Ltd. to link to this website is given without assumption of any liability by us relating to such links, and we hereby disclaim any such liability. We reserve the right to withdraw any authorisation to link to this website at any time and for any reason.
Usernames and Passwords
Connecting to the Site
You shall be solely responsible for providing, maintaining and ensuring compatibility with the website, all hardware, software, electrical and other physical requirements for your use of the website, including, without limitation, telecommunications and internet access connections and links, web browsers or other equipment, programs and services required to access and use the site.
THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USE OF THE SITE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT THIS SITE OR THE SERVER ON WHICH IT IS HOSTED ARE FREE FROM COMPUTER VIRUSES, TROJAN HORSES OR OTHER HARMFUL ITEMS (INCLUDING ANYTHING WHICH HAS CONTAMINATING OR DESTRUCTIVE PROPERTIES), NOR DO WE GIVE ANY WARRANTY AS TO ACCURACY, TIMELINESS OR RELIABILITY OR ANY INFORMATION OR RESULTS THAT MAY BE OBTAINED BY USE OF THE SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE GIVE NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS) IN RESPECT OF THIS SITE OR ITS CONTENTS.
EXCLUSION OF LIABILITY
IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE TO DISCONTINUE USE OF THE SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSSES OR DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION: INDIRECT, CONSEQUENTIAL OR SPECIAL LOSSES OR DAMAGES; DIRECT OR INDIRECT LOSS OF PROFIT, REVENUE, SAVINGS, OPPORTUNITY, LOST DATA OR GOODWILL; OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; DAMAGES FOR NEGLIGENCE; OR PUNITIVE DAMAGES) FOR ANY MATTER ARISING FROM OR RELATING TO THIS SITE AND/ OR ITS CONTENT, OR THE INTERNET GENERALLY, INCLUDING, WITHOUT LIMITATION: (i) YOUR USE OR INABILITY TO USE THE SITE; (ii) ANY CHANGES TO OR INACCESSIBILITY OF THE SITE; (iii) DELAY, FAILURE, UNAUTHORISED ACCESS TO OR ALTERATION OF ANY TRANSMISSION OR DATA; (iv) ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED; (v) ANY TRANSACTION OR AGREEMENT ENTERED INTO THROUGH THE SITE; OR (vi) ANY DATA OR MATERIAL FROM A THIRD PERSON ACCESSED ON OR THROUGH THE SITE, WHETHER ON THE BASIS OF CONTRACT, TORT, DELICT OR OTHERWISE.
Availability and Product Information
All products offered are subject to availability and remain the property of Arpeggio Group Limited until payment is received in full. We reserve the right to change, remove, substitute or modify any product, price, information or service on this site at any time and without prior notice.
We make every effort to accurately display our products. However, due to the divergence with regard to monitor display and colour capability, we are unable to guarantee that the product images are an accurate representation of the merchandise.
For presentation purposes, props have been used in certain photographs, such as plates and Christmas decorations may have been used. These are not included within the gift boxes, whose contents are fully itemised within the website.
We fully expect to fulfil all orders placed. However, in the exceptional circumstances when we are unable to fulfil an order, whether in full or in part, Arpeggio Group Limited reserve the right to substitute any item for one of similar type and whose value is at least that of the ordered item.
You must be over the age of 18 to purchase alcohol.
Depending on the service and item you have chosen, delivery can take between 2 and 8 working days.
Our standard home delivery charge is £9.00 (inclusive of VAT)
Highlands, Islands & remote post codes may be subject to an extra charge for delivery, and orders going to these areas may take longer to be delivered.
We will make every effort to deliver to the address on the parcel or to an appropriate neighbour. If there is no one at home, a card will be left with a telephone number for the recipient to call to arrange a suitable delivery day. If no contact is made, then 2 more attempts at delivery will be made before our courier will automatically return the goods to us. If we have to re send the goods a second delivery charge will apply. We accept no liability for the failure of goods to timeously reach their destination where this has been caused by the incomplete or incorrect mailing address being submitted by the customer or no recipient at address.
Please note that we are unable to accept returned items and/or refund any perishable items purchased from our shop or from our website.
For non-perishable items you will be entitled to a refund from Arpeggio Group Ltd provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services and send the goods back to us within this period as well.
You, the customer, may cancel any order for goods for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days – if, however, the Supplier starts to perform its side of the Contract with the agreement of the Buyer before the Buyer exercises this right to cancel, the right to cancel is lost.
If goods are deemed to be faulty, Arpeggio Group Ltd will give customers the choice of:
- A full refund
- A replacement of the item
Where goods are proven to be faulty, Arpeggio Group Ltd is responsible for all delivery costs including the customer’s costs in returning an item for a refund or replacement.
Last updated: 2nd July 2018